Shipping policy
Shipping Policy
At Roomrint, we aim to provide a smooth and reliable shipping experience. Please review the details below to understand how your order will be handled and delivered.
By placing an order on our website, you agree to the terms outlined in this policy.
Order Processing
All orders are prepared within 1–2 business days after payment is successfully received.
Processing takes place Monday through Friday, excluding weekends and public holidays.
Orders placed after 5:00 PM (EST) will be processed on the following business day.
Shipping Method & Delivery Time
We currently offer Standard Shipping on all orders.
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Estimated delivery time: 5–8 business days
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Delivery days: Monday through Friday (excluding weekends and holidays)
Please note that delivery times are estimates and may vary due to external factors such as courier delays or weather conditions.
Total Delivery Time
Your total delivery timeframe includes both processing and shipping:
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Processing time: 1–2 business days
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Shipping time: 5–8 business days
Estimated arrival: 6–10 business days from the date of purchase
Shipping Fees
A flat shipping rate of $4.99 is applied to all orders.
There are no hidden charges or additional fees beyond what is shown at checkout.
Shipping Locations
We currently ship within the United States only.
At this time, international shipping is not available.
Carriers
Orders are shipped using trusted delivery partners such as USPS, UPS, FedEx, or DHL, depending on your location and the fastest available service.
Tracking Information
Once your order has been shipped, you will receive a confirmation email with a tracking number.
Tracking details may take 24–48 hours to become active.
Address Accuracy
Please double-check your shipping information at checkout.
Roomrint is not responsible for delivery issues caused by incorrect or incomplete addresses. If a package is returned due to an address error, a refund may not be guaranteed.
Order Changes & Cancellations
Orders can be canceled within 12 hours of purchase.
If you need to make changes or cancel your order, please contact us as soon as possible.
Delivery Delays
While we strive to meet estimated delivery times, delays may occasionally occur due to circumstances beyond our control, such as:
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Courier service disruptions
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Severe weather conditions
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High order volumes
We appreciate your patience in such situations.
Lost or Damaged Packages
If your order is lost or arrives damaged, please contact us within 48 hours of delivery.
Include your order number and relevant details so we can review the issue and assist you accordingly.
Pricing & Taxes
All prices are displayed in USD.
Applicable taxes are calculated during checkout.
Contact Us
If you have any questions regarding shipping, feel free to reach out:
Roomrint Support
Email: roomrint@gmail.com
Phone: +1 623-980-3896
Address: 1935 Matzen Ranch Cir, Petaluma, CA 94954, USA